Keynote Speakers

Professor Dimitrios Buhalis

Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is Director of the eTourism Lab and Deputy Director of the International Centre for Tourism and Hospitality Research, at Bournemouth University Business School in England. He is the Editor in Chief of the most established Journal in Tourism: Tourism Review, and the Editor in Chief of the Encyclopedia of Tourism Management and Marketing. His research pioneers smart and ambient intelligence tourism with a particular focus on innovation, entrepreneurship and destination ecosystems management. Professor Buhalis has written and co-edited more than 25 books and 300 scientific articles.

Dr Michael Duignan

Dr. Mike Duignan is a Professor at the University of Paris 1 (Pantheon-Sorbonne) and Trivandi, and is the Editor-in-Chief of the leading journal for the study and analysis of events and festivals: Event Management. Over the past decade Mike has travelled the world examining the economics and social impacts of hosting major events, including the London 2012, Rio 2016, Tokyo 2020 and now the Paris 2024 and LA 2028 Games, alongside various other events like the Commonwealth Games and regional sports and cultural events. This work has been published in leading journals and funded by large and small scale grants from the International Olympic Committee to the European Union.

Professor Nancy G. McGehee

Dr. Nancy Gard McGehee is the R.B. Pamplin Professor in Hospitality and Tourism Management for the Howard Feiertag Department of Hospitality and Tourism Management in the Pamplin College of Business at Virginia Tech. Her research focus is innovation in tourism development at both the domestic and international levels. Nancy has received the Virginia Tech Alumni Award for Excellence in International Research, is a Fulbright Specialist Program Awardee, and was cited as an Outstanding Woman in Travel Research by Women in Travel and Tourism International (WITTI). In 2021 Professor McGehee became co-editor of the Journal of Travel Research alongside Professor Jim Petrick of Texas A&M.  

Professor Peter O’Connor

Dr. Peter O’Connor is Professor of Strategic Management at University of South Australia Business School. His primary research, teaching and consulting interests focus on the use of technology in online retailing and marketing. Prior to joining the UniSA, Peter founded the Chair in Digital Disruption, sponsored by BNP Paribas, at Essec Business School in Paris France. He taught, and held a number of senior administrative positions, at Essec for over 25 years, serving as both Director of MBA Programs and Dean of Academic Programs at various stages. In addition, he has regularly taught executive education seminars at London Business School; held visiting positions at both the Johnson Graduate Business School and the School of Hotel Administration at Cornell University; as well as worked in a variety of positions in industry in both Europe and the USA. In 2015, he launched Essec’s first MOOC (Massive Online Open Course) on hotel distribution with Coursera, which currently has over 15,000 active learners.

Professor Fevzi Okumus

Dr. Fevzi Okumus is the CFHLA Preeminent Chair Professor within the Hospitality Services Department at the University of Central Florida’s Rosen College of Hospitality Management. He was the founding Chair of the Hospitality Services Department from 2007-2013. He is the Editor-in-Chief of the International Journal of Contemporary Hospitality Management (IJCHM), which is one of the leading journals in the hospitality and tourism field. He is also the Editor of the Journal of Hospitality and Tourism Insights. He serves on the editorial boards of 26 international journals. He has over 250 academic publications (over 150 refereed journal articles, three books, 12 book chapters and 90 conference presentations and reports).

Professor Marianna Sigala

Dr. Marianna Sigala is a Professor at the University of Newcastle, Australia. Her academic credentials are combined with her professional experience in the tourism industry. Her interests include services and experience management, Information and Communication Technologies (ICT) in tourism and services, as well as wine tourism. She is a widely published and multi-awarded authority with great participation in international research projects. She is the co-editor of the Journal of Service Theory & Practice, and the Editor-In-Chief of the Journal of Hospitality & Tourism Management. In 2016, she has been awarded the prestigious EuroCHRIE Presidents’ Award for her lifetime contributions and achievements to tourism and hospitality education. Since 2020, Professor Sigala is also appointed as Research Fellow of CAUTHE.